What can I do to try and solve this? No idea what the issue is, at first thought it was linked to Win10 update, but I know that was on Monday or Tuesday, and I know I printed something on Wednesday, and I don't think there's been any update since, but the printing failed the following week Wednesday. then re-tries, and it fails, then tells me to check the printer is on, and connected. Says it check the printer is on, that it's connected. Installed the HP Print and Scan Doctor, which annoyingly runs and tells me there is a problem, but not how to solve it. I uninstalled it, and spent aaaaaaaaaaages getting it back. Now I think I've sorted the viruses, hopefully. tried to print yesterday and now although the printer has lights on, and I can switch it on/off to check the lights go through, it just keeps saying my printer is offline on my laptop.Īfter a day of failed attempts to fix it but installing various things, I then had to spend 6 hours uninstalling everything and battling against crappy viruses. On Wednesday I printed a page ok, then printer wasn't used. I have a (very) old HP LaserJet 1100 printer that worked fine with my laptop, it was updated to Win10 a while back, and Windows did a new update involving over an hour of downloads - that was on (I think) Monday. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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